Vrouw: ‘Ik ben verkracht door reisleider die TripAdvisor aanraadt’, TripAdvisor: ‘Schrijf maar negatieve recensie’.
6 March 2019
11:34
TripAdvisor has been accused of failing to protect its users after two women complained of being raped by staff of companies promoted on the travel information website.
According to emails seen by The Guardian, one woman—named only as “K”—contacted TripAdvisor to complain of a sexual assault by a tour guide but was simply told to leave a bad review for the guide on the website. TripAdvisor refused to remove the company from its online listings.
K told the hotel in question about the attack and filed a police report, and then told TripAdvisor she wished to warn fellow tourists of the potential danger. But the company simply suggested she leave a first-person review on the website detailing the assault.
